Shipping Policy

We ensure timely and secure delivery of our products worldwide. Please review our shipping policy below:

Processing Time

• Orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery

• Standard Shipping: 7-14 business days (varies by destination).
• Express Shipping: 3-7 business days (additional charges apply).
• Delivery times may be affected by customs processing, weather, or other unforeseen circumstances.

Shipping Rates

• Shipping costs are calculated at checkout based on the destination and selected shipping method.
• Free shipping may be available for bulk orders or special promotions.

International Shipping & Customs

• We ship worldwide, but international orders may be subject to customs fees, taxes, or import duties.
• Customers are responsible for any additional customs charges imposed by their country.
• Delays due to customs clearance are beyond our control.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number.
• You can track your shipment through the carrier’s website.

Lost or Delayed Shipments

• If your package is delayed or lost, please contact us at kaeruneedlestokyo@gmail.com.
• We will assist in tracking the package but are not responsible for delays caused by the shipping carrier.

For any shipping-related inquiries, please contact us at kaeruneedlestokyo@gmail.com.